Our Service is the Difference

As a little introduction to the Service capabilities of our company, we at Don Johns thought it might be nice to list those capabilities.

  • We have been one of the major stocking distributors and service centers for Neptune Meters, currently owned by Red Seal Measurement.
  • For the last 50 years, we have similarly been one of the biggest stocking distributors for Dresser RCS Electric Actuators. We are also a Dresser RCS Authorized Warranty Service Center.
  • The Engineering staff has a Professional Engineers licensed in the State of Illinois, bringing you a combined 50+ years of experience and knowledge in the design and service of equipment and systems sold by Don Johns
  • Calibration, certification (if applicable) and service of equipment either sold by Don Johns or procured elsewhere. Don Johns offers both on-site and in-house services
  • A dedicated team of outside & inside salespersons, engineers and technicians to provide pre-sales and post-sales technical support – on phone or on-site – and customer service.

If you have old equipment in need of repair, or need to set up an Annual Calibration Service plan, give us a call or CLICK HERE for an online service request. We love a challenge and will do what it takes to make your equipment like new or accurate within its specifications, as the case may be.

At Don Johns, our service is the difference and that added value makes us stand out among our competitors. We excel in providing service in an efficient and timely manner, to the satisfaction of our customers. This exceptional service is why this family-owned business has gained an excellent reputation country-wide, both among our customers and suppliers alike!


Before equipment


After equipment